Remote Consultation by
Asan Medical Center

1. What is the difference between a Second Opinion and a Video Consultation?

Video Consultation: A video consultation is a real-time video consultation between the patient, local physician, and AMC physician with the help of AMC case coordinators and interpreters. This service is available for overseas patients who wish to seek medical advice from AMC physicians regarding their health condition. Medical information provided by the patient, local physician, and/or third party will be analyzed and interpreted and explained through a video consultation. After the video consultation, a full written report will be provided.

Second Opinion: A second opinion is an opinion provided by an AMC specialist based on the medical records including previously completed diagnosis and test results performed at the patient’s local hospital. This service is available for overseas patients who need a second opinion on the diagnosis/treatment/prescription received at their local hospitals. A second opinion is provided in written form only, and the patient will not be able to meet the AMC physician face-to-face.

2. How does the video consultation or second opinion process begin?

The video consultation or second opinion process begins through our website.

Before applying for a video consultation or second opinion, make sure to have all of your medical records ready to submit. Once your medical records are submitted, our case coordinator and physician will review your information. If needed, radiology or pathology reading will be completed. Afterward, your case will then be referred to the appropriate specialist. The specialist’s opinion will be provided via video consultation or written report.

3. What kind of medical records do I need to prepare for a video consultation or second opinion?

- A medical report written by the treating physician regarding the diagnosis.
- Any laboratory, radiology, biological test results regarding the diagnosis.
- Depending on the department and diagnosis, you may be asked to provide the original imaging of some tests.
  * Please note all records must be submitted in English or Korean.
  * For video consultation, please note that a local physician must be present with you during the video consultation.

4. How long does a video consultation/second opinion take and how much does it cost?

Video Consultation: 5~7 business days, 370,000 KRW
Second Opinion: 3~5 business days, 320,000 KRW

Please note that radiology/pathology fees are excluded and may vary:
i.e. Radiology Reading : CT (60,000~80,000 KRW), MR (220,000~290,000 KRW)
PET-CT (350,000~440,000 KRW)
Pathology Reading: Fees will vary

※ The amount of time and cost may change depending on the patient’s condition.

5. How do I pay for my second opinion?

OPTION 1 WIRE TRANSFER) Make a wire transfer to the account number located on your invoice.

OPTION 2 CREDIT CARD WITHDRAWAL)Send the following information to

If you are a patient referring agency or an institution, please register through an official email address.
Any data stored under a personal email address cannot be restored to another email account.

6. What type of patients are allowed to use this service?

AMC has a variety of specialized departments and centers. Patients who want a video consultation or second opinion regarding their disease ranging anywhere from end stage liver disease to cancers may register.

※ Whether a video consultation or second opinion is possible will be decided after a review by the medical team of the International Healthcare Center.

7. Do you offer language support for patients overseas?

Yes. AMC has case coordinators and interpreters that can speak English, Chinese, Japanese, Vietnamese, Mongolian, Russian, and Arabic.

For further inquiries, please contact:

Language E-mail Tel.
English 82-2-3010-2357
Mongolia 82-2-3010-7453/2319
Russia 82-2-3010-7946/2664
China 82-2-3010-2665
Arab 82-2-3010-7941/2343
Japan 82-2-3010-1192
Vietnam 82-2-3010-2486

※ Working hours: Mon~Fri 8:30AM~5:30PM (Korea Time)